Privacy policy

Privacy Policy

This privacy document describes how we collect, use, and share your personal information when you visit or make a purchase from the v website.

Personal Information We Collect

When you visit the Omaya website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about the individual web pages or products you view, what websites or search terms referred you to Omaya, and information about how you interact with the website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. You can learn more about cookies and how to disable them at: http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Vestra London website.

When you make a purchase or attempt to make a purchase through the GooGroove website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

How Do We Use Your Personal Information?

We generally use the Order Information to fulfill any orders placed through Vestra London (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services in line with the preferences you’ve shared with us

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Vestra London website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how our customers use the GooGroove website—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or other lawful request for information, or to otherwise protect our rights.

Targeted Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising at the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Please note that we do not alter our data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

Additionally, if you are a European resident, please note that we are processing your information to fulfill contracts we might have with you (for example if you place an order through Omaya), or otherwise to pursue our legitimate business interests as outlined above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through Omaya, we will maintain your Order Information for our records unless and until you ask us to delete this information.